Shipping Policy

Thank you for shopping with FishFlop. We strive to process and deliver your orders as efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been received and confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

In periods of high demand, order processing may take slightly longer. If there is a significant delay, we will notify you by email.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 7–10 business days.

Estimated Total Delivery Time: 8–13 Business Days (including processing and shipping time).

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on destination, customs procedures, and carrier operations.

Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

When your order is shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to update.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, VAT, or other import charges imposed by your local authorities. These charges are the responsibility of the customer unless otherwise stated at checkout.

FishFlop is not responsible for delays caused by customs clearance procedures.

Shipping Delays

While we make every effort to ensure timely delivery, FishFlop is not responsible for delays caused by circumstances beyond our control, including but not limited to:

• Carrier delays

• Customs inspections or clearance procedures

• Severe weather conditions

• Natural disasters

• Public holidays

• Labor disputes or strikes

• Incorrect shipping information provided by the customer

Lost or Stolen Packages

FishFlop is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

If your package is lost during transit, please contact us at fishflop@outlook.es, and we will assist you in filing a claim with the carrier where applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the package.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

FishFlop
Email: fishflop@outlook.es